Privacy Policy

At Studyxoventis, we understand that trust forms the foundation of every successful financial relationship. This privacy policy explains how we collect, use, protect, and share your personal information when you use our financial analysis platform and services.

We're committed to maintaining the highest standards of data protection while providing you with the sophisticated financial tools you need. Our approach balances comprehensive data security with transparency about our practices.

The information we collect falls into several categories, each serving specific purposes in delivering our financial analysis services:

How We Collect Information

• Directly from you when registering, updating profiles, or using platform features
• Automatically through cookies and similar technologies during platform usage
• From financial institutions when you authorize data connections
• Through third-party data providers for market information and analytics
• During events, webinars, and other professional interactions

Your information enables us to deliver sophisticated financial analysis tools while maintaining compliance with Australian financial regulations. Here's how we use different types of data:

Core Platform Services

We process your financial data to generate investment analyses, risk assessments, portfolio optimizations, and market insights. This includes creating custom reports, trend analyses, and performance benchmarking tailored to your specific needs.

Account Management & Security

Your identity and contact information helps us maintain secure accounts, verify authorized access, process subscription payments, and provide customer support. We also use this data to comply with Know Your Customer (KYC) requirements.

Platform Improvement

Usage patterns and feedback guide our development priorities, helping us enhance existing features and create new tools that better serve investment professionals. We analyze aggregated usage data to identify areas for improvement.

Communication & Support

We use your contact information to send important account updates, security notifications, platform announcements, and respond to support requests. You can control marketing communications through your account preferences.

We maintain strict controls over data sharing and only disclose information in specific, limited circumstances:

Service Providers

We work with carefully vetted third-party providers for cloud hosting, payment processing, data analytics, and customer support. These providers operate under strict contractual obligations to protect your data and can only use it for specified services.

Financial Institution Connections

When you authorize connections to banks or investment platforms, we share necessary authentication and query information to retrieve your financial data. These connections use bank-grade security protocols and are subject to your explicit consent.

Legal Requirements

We may disclose information when required by Australian law, court orders, regulatory investigations, or to protect our legal rights. This includes compliance with AML/CTF regulations and other financial sector requirements.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

• We never sell personal data to advertisers or data brokers
• All service providers sign comprehensive data protection agreements
• We maintain logs of all data access and sharing for audit purposes
• Emergency disclosures are limited to preventing serious harm or illegal activity

Under Australian privacy laws and our commitment to data transparency, you have several important rights regarding your personal information:

Exercising Your Rights

To exercise these rights, contact us at [email protected] with your request. We'll respond within 30 days and may need to verify your identity before processing certain requests. Some rights may be limited by legal requirements or legitimate business interests.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Protecting your financial information requires multiple layers of security, and we've invested heavily in comprehensive protection measures:

Technical Safeguards

We use industry-standard encryption for data transmission and storage, multi-factor authentication for account access, and regular security monitoring to detect potential threats. Our infrastructure is hosted on enterprise-grade cloud platforms with 99.9% uptime guarantees.

Access Controls

Employee access to personal data is strictly limited based on job requirements and subject to regular review. All access is logged and monitored, with additional approvals required for sensitive financial information.

Regular Testing

We conduct regular penetration testing, vulnerability assessments, and security audits to identify and address potential weaknesses before they can be exploited.

• 256-bit SSL encryption for all data transmission
• AES-256 encryption for stored sensitive data
• Regular automated backups with geographic redundancy
• 24/7 security monitoring and incident response
• Annual third-party security assessments
• Compliance with ISO 27001 security standards

We retain your information only as long as necessary to provide services, comply with legal obligations, and protect our legitimate business interests:

Active Account Data

While your account remains active, we maintain your profile information, financial data, and usage history to ensure continuous service delivery and personalized experiences.

Closed Account Data

After account closure, we retain certain information for up to 7 years to comply with Australian financial regulations, tax requirements, and potential legal claims. This includes transaction records and identity verification data.

Marketing & Communication Data

If you unsubscribe from marketing communications, we retain your email address solely to honor your unsubscribe request and prevent future marketing contacts.

Automatic Deletion

We've implemented automated systems to delete data when retention periods expire, unless legal holds or ongoing investigations require extended retention.

• Financial transaction data: 7 years (regulatory requirement)
• Identity verification records: 7 years (AML/CTF compliance)
• Support communications: 3 years (service improvement)
• Usage analytics: 2 years (aggregated and anonymized)
• Marketing preferences: Indefinitely (to honor opt-out requests)

While Studyxoventis is based in Australia, some of our service providers and cloud infrastructure may be located overseas. We ensure appropriate protections for international data transfers:

Transfer Safeguards

All international transfers are subject to contractual protections equivalent to Australian privacy standards. We work only with providers in countries with adequate privacy protections or under specific transfer mechanisms approved by Australian privacy authorities.

Data Localization

Where possible, we prioritize Australian data centers and service providers to minimize international transfers while maintaining service quality and reliability.

Countries where your data may be processed include the United States (cloud hosting), Singapore (data processing), and the European Union (support services). All transfers comply with Australian Privacy Principles and applicable international agreements.

Our platform uses cookies and similar technologies to enhance functionality, security, and user experience:

Essential Cookies

These cookies are necessary for basic platform functionality, including user authentication, session management, and security features. You cannot disable these cookies without affecting platform operation.

Performance Cookies

We use analytics cookies to understand how users interact with our platform, identify popular features, and troubleshoot performance issues. This data is aggregated and doesn't identify individual users.

Preference Cookies

These cookies remember your settings and preferences to personalize your experience across sessions, such as dashboard layouts and notification preferences.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We don't use cookies for advertising or cross-site tracking.

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy practices. When we make significant changes, we'll notify you through:

• Email notifications to your registered address
• Platform notifications when you next log in
• Updates posted on our website
• Direct communication for material changes affecting your rights

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.

We maintain historical versions of our privacy policy for reference and transparency about how our practices have evolved.